Set up a direct booking website for a property

1. 1Open the Listings Dashboard and choose the property.
2. 2Confirm the property's photos, description, and amenities are filled in — the site pulls from the property record.
3. 3Generate the site, then preview it to check the content and booking widget.
4. 4Publish, then copy the link to share in listings, emails, and social.
5. 5The page's first photo is its hero — set the order in the property's photos so the strongest interior shot leads, not an exterior.

If something's off

• If the property already has its own external website — set that existing URL on the property instead of generating a new one — don't create a duplicate site.
• If the booking widget doesn't show availability — confirm the property's channel/calendar is connected first, then re-open the site.
• If a guest uses 'Contact host' on the page — the message opens a form on the page — never the guest's mail app. The submission becomes a lead, appears in the Inbox searchable by name, phone or message text, and adds a follow-up to the assignee's calendar two hours out. The host's phone number stays on the form for anyone who would rather call.
• If you want inquiries to reach a different person — inquiries route to the site's inquiry assignee, falling back to the organization owner. A branded email also goes to the site's contact email, so nothing is lost if no one is assigned.
• If the wrong photo is the hero — reorder the property's photos — the site regenerates its hero from the first photo, so a hero set only on the page is overwritten the next time the site is rebuilt.

Related guides

• Add a booking or listing platform to a property
• Connect a booking channel
• Edit a direct booking website and guidebook — sections, content, and where the answers come from