Edit a direct booking website and guidebook — sections, content, and where the answers come from

1. 1Sites are created from a property's Marketing tab or the Go-Live pipeline — once the property has a brand name and enough photos, Generate builds the page and it publishes automatically when it clears the quality bar.
2. 2To change what an existing site shows, open Admin → Direct Booking Sites and click Settings on the site's card.
3. 3The Booking website tab lists every section the public page can show — video tour, 3D tour, floor plans, amenities, key features, day trips, location & schools, reviews, pet policy. Switch any of them off to hide them; the change is live on the next page load, no regeneration needed.
4. 4Below the switches, edit the pet policy, tagline, school district, and community amenities. Fields marked 'From owner onboarding' were prefilled from the owner's onboarding answers — edit anything and Save; your edit wins from then on.
5. 5The Guidebook tab edits what guests see after booking: parking instructions, Wi-Fi, check-in and check-out times, and the emergency & utilities card (water shutoff, breaker panel, fire extinguisher, gas shutoff) — same prefill rule.
6. 6Save each tab separately, then use View Site to confirm the public page.

If something's off

• If a section you switched on still doesn't appear — the section also needs content — a hidden video switch can't show a video that was never added. Add the media or text on the property, then re-check.
• If a field shows 'From owner onboarding' but the value is wrong — just edit it and save — your edit becomes the value everywhere and the onboarding answer is no longer used for that field.
• If the prefilled answers look like they belong to a different unit — they can — when a unit has no onboarding submission of its own, the newest submission from the same owner is used, and the dialog says so. Edit any field that differs for this unit.
• If you clicked Regenerate and lost an edit — Regenerate rebuilds the community amenities field from scratch — re-save it in Settings afterwards. Section visibility, the pet policy and guidebook edits all survive a regeneration.
• If the Guidebook tab says there is no guidebook yet — generate it from the property's Go-Live pipeline first — the tab edits an existing guidebook, it doesn't create one.
• If you don't see the Settings button — the Direct Booking Sites panel is in the Admin area — you need an admin role in your organization.

Related guides

• Set up a direct booking website for a property
• Add your first property